Thursday, June 20, 2019
8:30 AM - 12:00 PM
Marriott Downtown at CF Toronto Eaton Centre
525 Bay Street, Toronto M5G 2L2 Canada

A Free Interactive Workshop for Merchants

Looking for secrets the pros use to manage disputes? This course is designed to help you unravel the complex dispute system, lower chargeback numbers, and increase revenue recovery.

Workshop Agenda

8:30 AM - 9:00 AM

Registration Open,
Light Breakfast

9:00 AM - 9:15 AM

Welcome: A Few Words
from Your Professors

9:15 AM - 10:00 AM

Increasing Win Rates: 101

Learn more
10:00 AM - 10:45 AM

Understanding VMPI
(and Other New Aspects of Disputes)

Learn more
10:45 AM - 11:00 AM

Break

11:00 AM - 12:00 PM

Chargeback Champions:
3 Case Studies

Learn more
12:00 PM

Lunch

Increasing Win Rates: 101

David Pirtle: Senior Business Development Executive at Chargebacks911

Upping your chargeback win rate can be as easy as 1-2-3. In this session, we’ll cover the top three ways merchants can help themselves win more disputes. We’ll also explore ways to optimize the threat/risk assessment process when analyzing chargebacks, and best practices for getting the maximum ROI from chargeback disputes.

Understanding VMPI (and Other New Aspects of Disputes)

Harlan Hutson: Directors of Strategic Partnership at Chargebacks911

Visa Merchant Purchase Inquiry, or VMPI, offers merchants the chance to stop chargebacks before they’re ever submitted. You’ll learn how to leverage this new opportunity and gain insider tips for working with a Visa Facilitator. We’ll also touch on ways merchants can benefit from VCR, MDRI, PSD2, and other recent changes to the dispute process.

Chargeback Champions - 3 Case Studies

Don Bush: Strategic Brand Development at Chargebacks911

In this practical session, we’ll examine three real-life scenarios where organizations of different industries overcame chargeback challenges. We’ll also cover the pros and cons of in-house chargeback management, and why do-it-yourself chargeback representment so often fails. Finally we’ll offer tips for achieving the best chargeback management ROI.

Don't Miss Out!


You won't want to miss out on this unique opportunity to get the full picture on chargebacks. Space for the Chargeback University is limited, so be sure to reserve your spot today!
Register Now

CHARGEBACK UNIVERSITY VENUE

Marriott Downtown at CF Toronto Eaton Centre is centrally located steps from Toronto City Hall and Church of the Holy Trinity. Take advantage of 19,728 square feet of business space, including conference and meeting rooms.

Marriott Downtown at CF Toronto Eaton Centre
525 Bay Street, Toronto M5G 2L2 Canada

Space is Limited, So Register Today!

Thursday, June 20, 2019 8:30 AM - 12:00 PM
Lunch and refreshments provided